If you don't see the gift animation after sending a gift, it may be due to the gift animation not being fully downloaded on your device or the streamer's end, causing it not to display. Please headover to your “Profile’ page → ‘Advanced Settings’ → At the bottom ‘Version’ to check the download progress.
■ Gift not fully downloaded: It will display as 'Downloading X/Y' in parentheses.
■ Gift fully downloaded.
※ If the gift animations are still not showing, please contact our customer service. Kindly provide detailed information about the issue, along with screenshots or a video, so they can further assist you. Thank you.