17media

17App User Manual

Main Navigation Menu

• Major Action Button
• What is On Live Stream Page
• How LIVIT Feed Works
• How My Page Works
• How To Search Streamer By ID
• How To Check Notification

Privacy Settings & Information

• Edit Your Profile
• How do I save uploaded photos to my phone?
• How to make "People who I follow" list private?
• How can I set my account to private so that only approved followers can see them?

Sharing Photos & Live-streams

• How Do I Share my Post
• How Do I Share Livestream Events ?

Check App Version

• How to view my app version

Managing Your Account

Password

• What can I do if I forgot my password?
• How to reset password

Privacy Settings

• How do I set my Follow List to private?
• How can I see my block list ?
• How do I block or unblock someone?

Security Tips

• What if my pictures are used without my consent on 17App?
• I think my 17App account has been hacked

Unable to log in

• Would my account being reported deliberately?
• Why is 17 disabling accounts?

About Live-Stream/ Post/ Like

Posting & Photo

• Why I cannot save others photo on 17App

Live-streaming

• What is Achievement
• How to fix live-stream failed and can't upload video & photo
• How to fix the audio issues on my live-stream

Point & Recharge

My Point

• How To Check My Point

Recharge

• How to buy LIVIT points
• Will I be charged by watching a live stream or giving like (heart)?

Customer Service

• What can I do if I buy 17 points yet not receiving it?
• Streamers did not receive gift after I sent it out
• Can I get refund for unexpended points?
• What can I do if I'd banned and still have points left