<2024/4/30 Update>
Going forward, free Baby Coins and Baby Coins that are purchased through the channels in Japan will no longer be valid for 365 days but for 180 days.
● Go to “My Coins” → Click “Coin Use” to check the history of coin use.
● There are two types of Baby Coins:
・Purchased Coins: coins acquired through top-ups
・Gifted Coins: coins that aren’t acquired through top-ups, but from red envelops or events
<2024/4/30 Update>
▼ The Consumption of Baby Coins
■ Expiration
In accordance with 17LIVE App User Rules, after 180 days, the free Baby Coins and Baby Coins purchased through the channels in Japan will expire.
■ Order of Consumption
In order to ensure your rights, we have made the adjustment to the order as to how your Baby Coins will be spent
① Moving forward, Baby Coins with the soonest expiration date will be spent first.
② Regradless of the expiration date, until a certain amount of Baby Coins (gained has been used up, another amount of Baby Coins will not be spent.
■ Example
The order of the consumption of Baby Coins is as follows: remaining Baby Coins → Free Baby Coins or Baby Coins that are gained from the channel in Japan → Baby Coins that are gained from other channels
Gained Baby Coins | Scenario of Use | Consumed Baby Coins | |
5/1 | (A) 200 Baby Coins purchased from the channel in Taiwan | ||
5/2 | Gift the streamer 150 Babiy Coins | (A) 150 Baby Coins gained from the channel in Taiwan | |
5/3 | (B) 100 Baby Coins purchased from the channel in Taiwan | ||
5/4 | (C) 50 Free Baby Coins | ||
5/5 | Gift the streamer 100 Babiy Coins |
(A) 50 Baby Coins gained from the channel in Taiwan |
|
5/6 | (D) 100 Baby Coins gained from the channel in Japan | ||
5/7 | Gift the streamer 150 Babiy Coins |
(D) 100 Baby Coins gained from the channel in Japan |
※ To check the details of the reclaiming of your Baby Coins, please contact us.