When VIPs have topped up to a certain amount, they are entitled to corresponding points. The points can be used to redeem gifts.
-Loyalty Points Store: you can now choose what rewards you’d like to redeem or gift to others.
※ Minimum requirement of operating system
▼ On the App
● To check your points, head to “Profile” → “My VIP Loyalty Points”
■ Loyalty Points
● Click “Loyalty Points” to check the list
※VIP channel will be displayed based on your App region
● Click “Prizes” to check the information regarding loyalty points.
● Click “?” on the top right to check the description about Loyalty Points
▼ On the Website
● Please head to the web version of 17LIVE →Click “My VIP Loyalty Points” to check your points
The web version: https://17.live/
▼ Redeem Rewards
■ VIP Loyalty Points Store
● Under the “Loyalty Points” tab, you can check the total points you have in your region. You can see available rewards and your redeem history after tapping “Loyalty Points Store.”
※ If you’ve never had any loyalty points, you won’t see the store.
● Select the reward you’d like to redeem to check the details.
※ The store only shows how many points you have in the region you choose.
● After tapping “Redeem,” you will see a screen indicating you have successfully redeemed the reward and also receive an in-app message. You can set up your reward in My Style.
※ If the reward is giftable, you will see a toggle option below. After you’ve successfully gifted the reward, you will receive an in-app message.
※ If you exchange the same item multiple times, the valid days will not accumulate. Only the longest duration from your latest exchange will be considered as available.
※ Some custom rewards require you to fill in personal information before redemption.
● Tap “Redeemed” to check your redeem history.
▼ Contact the VIP team
① Head to “Profile” → “MY VIP Loyalty Points” → “Loyalty Points” and click “VIP Telegram”
※VIP channel will be displayed based on your App region. To contact the VIP in the other region, please go to “Profile” → “Advanced Settings” → “Select Region”
② You can use the required app to add the VIP team on your list, or click the following link to go to the corresponding VIP channel
・VIP Telegram: @VIP_17LIVE (with “@”)
Please top up Baby Coins based on PayerMax Top-Up Instructions and head here. If you have any questions, please contact our VIP service team in the Philippines.
・Telegram: @PHVIP_17LIVE (with “@”)
・VIP Telegram：@VIP_17LIVE (with “@”)