When VIPs have topped up to a certain amount, they are entitled to corresponding points. The points can be used to redeem gifts.
※Please update to the latest app version for this service
iOS：v3.214.0
Android：v2.129.0
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▼On the App
● To check your points, head to “Profile” → “My VIP Loyalty Points”
● Click “Loyalty Points” to check the list
※VIP channel will be displayed based on your App region
● Click “Prizes” to check the items that can be redeemed with your points
● Click “?” on the top right to check the description about Loyalty Points
▼On the Website
● Please head to the web version of 17LIVE →Click “My VIP Loyalty Points” to check your points
The web version: https://17.live/
▼Redeem Gifts
Please head to “Prizes” ( “Profile” → “My VIP Loyalty Points” →”Prizes”) to check items that you’d like to redeem. Once you have made up your mind, contact the VIP team, and they will help you redeem the gift. The points will then be deducted after the gift is sent out.
▼ Contact the VIP team
① Head to “Profile” → “MY VIP Loyalty Points” → “Loyalty Points” and click “VIP Telegram”
※VIP channel will be displayed based on your App region. To contact the VIP in the other region, please go to “Profile” → “Advanced Settings” → “Select Region”
② You can use the required app to add the VIP team on your list, or click the following link to go to the corresponding VIP channel
VIP Telegram：@VIP_17LIVE (with “@”)